FAQs

Genuine GFRC (glass fibre reinforced concrete) cast with real marble, quartz and recycled glass stone, with a structural fibreglass reinforcement layer inside. They are not hollow fibreglass shells with a printed finish.

Yes. Planters, stools and trays are rated for full outdoor use and are UV, rain and frost resistant. Basins are suited to indoor and covered outdoor areas.

Drainage varies by planter. Contact us to confirm the drainage option for a specific set.

Yes. Our range is stocked in our Heathwood, QLD warehouse and dispatched within 1 to 2 business days. No overseas lead times.

HTCO delivers Australia-wide through freight services integrated with Fare Freight. Shipping options and rates are calculated at checkout where an automated quote is available, based on your destination, product weight, packaged dimensions and handling requirements. Large or heavy items may require specialised freight or pallet transport. If no quote appears, contact us for assistance. Free pickup from our Heathwood warehouse is available for eligible orders.

Yes, free pickup is available from our Heathwood warehouse in Brisbane. We will contact you when your order is ready.

Wipe with a soft cloth and a pH neutral cleaner, avoid acidic or abrasive products, and reseal high-use surfaces such as basins every 12 months. See our Care Guide for the full routine.

Yes, every piece carries a 1 year warranty against manufacturing defects.

Yes. Interior designers, landscapers, builders and retailers can apply through our Trade & Wholesale page.

Yes. Our factory casts bathtubs, tables, benchtops and bespoke designs to order, including OEM, ODM and private label. Start on our Custom Projects page.